Miscellaneous

What forms of payment do you accept?

Pay via PayPal or use your Credit / Debit Card to make purchases.

We accept VISA, Discover, American Express, MasterCard, and PayPal.

Why has my card been charged twice?

If you believe that you have been charged double, the first thing to note is that it could be a pending charge. Standard practice in the banking industry of authorizing electronic transactions done with debit or credit cards is holding the balance as unavailable either until the merchant clears the transaction or the hold “falls off”. This can give the appearance of a duplicate charge when it is not.

If you recently made your purchase then it is very likely that this is the case. Pending charges will be cancelled and removed by your bank within a few days and only the original charge will appear on your statement.

If you have any other questions regarding this issue, please email [email protected]

What is a Combo Auction?

Combo auctions are those that offer both a product with a certain amount of Promo bids. Once you have won the auction or purchased it using the Buy It Now feature the Promo bids will be credited to your account. These auctions are indicated in the title and with icons in the top right hand corner that indicate how many Promo bids are up for grabs.